At Highbury Wines, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our services.

We collect personal and technical information to enhance our services and provide a smooth shopping experience.

Personal Information: This includes your name, email, phone number, billing/shipping address, and payment details when you make a purchase or contact us.

Technical Information: We collect device data, IP address, browser type, and website usage patterns using cookies and analytics tools.

Communication Records: Any emails, messages, or inquiries you send us are stored for customer support and service improvement.

Order Fulfillment:Processing payments, confirming orders, and delivering products.

Customer Support: Responding to inquiries, handling returns, and resolving issues.

Marketing & Promotions: Sending special offers, newsletters, and updates (only if you opt-in).

Security & Fraud Prevention:Protecting against unauthorized transactions and ensuring legal compliance.

Trusted Service Providers: Payment processors, shipping companies, and marketing partners to facilitate purchases and deliveries.

Legal Authorities: If required by law to prevent fraud, security breaches, or legal violations.

Security Measures: We use encryption, secure payment gateways, and strict access controls to protect your data.

Access & Updates: You can request to view or update your stored data.

Opt-Out Options: You can unsubscribe from promotional emails at any time.

Cookies & Tracking: You can manage or disable cookies in your browser settings.

For any queries, feel free to contact us at [email protected] .